If even the ps/2 slot doesn’t work, maybe the USB legacy support is disabled in your BIOS.Įnter BIOS (See “ How to open BIOS” if you don’t know how) and proceed with the following steps: If you don’t have a ps/2 compatible device or adapter, you can also use a wireless mouse/keyboard and continue with the following methods. (There’s also an icon to avoid plugging into the wrong port.)

The slot dedicated for your mouse is usually green, and the one for your keyboard is purple.

This lets you insert the device directly into the motherboard, giving you temporary access to tweak computer configs. Use a ps/2 device if you have one, and otherwise, buy a ps/2 adapter to connect the same mouse/keyboard to a ps/2 slot. If this didn’t correct the malfunction, try the ps/2 port because the issue may be rooted in your USB mouse software.

Sometimes, the data transfer rate drops dramatically with an unmatching USB iteration that the connected peripheral stops working.īefore you do anything else, you may want to try a USB 1.0 or 2.0 slot rather than USB 3.0. Keyboard And Mouse Work In BIOS, Not Windows (Causes, Fixes)Īlthough USB 1.0 and 2.0 devices are compatible with USB 3.0 ports, they don’t benefit from the optimal speed. Read on to learn how to make your mouse and keyboard function again.

That’s why we’re going to walk you through some troubleshooting steps. Just like you can’t drive a car without a steering wheel-despite having a healthy motor-you can’t use a PC without a mouse and keyboard, no matter how competent the hardware is. This is such a pain since your mouse and keyboard act as the controlling components of your PC. In the boot-up process and the BIOS screen, they both accept commands and function as expected. Your mouse and keyboard have stopped working all of a sudden, but the most surprising part is they only freeze when Windows loads.

Hp usb optical mouse driver unavailable